PRIVACY POLICY
It is of the utmost importance for us to protect the privacy and personal information of our site visitors and users. We collect data in order to gather feedback to improve our services and to allow you to access services and make transactions.
Data Collection, Use, and Sharing
We are the sole proprietors of the information collected on this site. We only collect data that are voluntarily provided by site visitors, and we never sell this information to any third parties without informed consent. Unless you indicate otherwise, we may contact you to tell you about Safe Soil UK, a Terra Purus Ltd company
Control Over Data
You are free to contact us at any time to inquire about what information we hold about you, to change any of your details which need to be corrected or updated, or to express any concerns you have regarding our use of your data.
Information Security
We take comprehensive steps to protect your information. Sensitive data is always encrypted, stored on our secure servers, and transmitted using the safest methods.
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
We collect information through Google Analytics to monitor how you use the site. We use this data to determine the number of people using our site, to understand better how they find and use our web pages, and to see their journey through the website.
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We do not collect or store your personal information through Google Analytics (for example your name or address) so this information cannot be used to identify who you are. Although Google Analytics records data such as your geographical location, device, Internet browser and operating system, none of this information identifies you to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not grant us access to this.
We will never:
Sell your data to third parties or otherwise distribute or make public your personal information;
Share your data for marketing purposes.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Legislation
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regard to data protection and user privacy:
UK Data Protection Act 1988 (DPA);
EU General Data Protection Regulation 2018 (GDPR).
Data storage duration
We will only retain your personal data for as long as:
It is needed for the purposes set out in this document;
The law requires us to.
We will also keep your email data until you unsubscribe.
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Links to other sites
We link to other websites and many of these have their own privacy policies - we are not responsible for these.
If you don’t want us to process your data anymore, please get in touch at contact@safesoil.co.uk or send us mail to: SAFE SOIL UK (Registered Office), 15A Walm Lane, London, NW2 5SJ.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@safesoil.co.uk or send us mail to: SAFE SOIL UK (Registered Office), 15A Walm Lane, London, NW2 5SJ.
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